Mortgage customers charged 39 different fees
Consumer champion Which? has found that both the number and level of fees has gone up since the financial crisis. Four in five two-year tracker mortgages for up to 90% of the property's value charge over £990 in set-up fees in 2010, compared to just one in five in 2007.
Set-up and additional fees can include anything from booking, administration, arrangement and valuation fees, to charges for falling into arrears, changing from interest-only to repayment and even for choosing to take out your buildings insurance with someone other than your mortgage provider.
Most lenders now charge more than 20 types of additional fee, with Newcastle Building Society leading the way on 29, closely followed by Ipswich Building Society (28) and several others on 27.
However, a handful of providers have kept the number of charges to a minimum – Stafford Railway charges just three types of fee.
The result is that comparing mortgages is much more complex than it used to be as deals with attractive headline rates could end up costing customers more once all of the fees are added on.
For example, at 1.99% Cheltenham and Gloucester's two-year tracker at 50% LTV looks like a great deal. However, once you add on the £2,949 in set-up fees, it actually costs £2,435 more over the two-year duration of the deal than the equivalent mortgage with First Direct at 2.19%.
Which? Money editor, James Daley, says: "Finding the right mortgage used to be as simple as looking for the best rate but the array of fees nowadays has made it a much harder task – it's never been more difficult to understand how much your mortgage is going to cost you.
"Lenders should make it clear what the total cost of a deal is so borrowers can make easy comparisons."
Top five lenders with fewest and most charges
The analysis shows a vast difference between the numbers of fees levied by individual lenders. Building societies took all five of the 'top spots' ranging from 27 to 29 possible fees, whereas the lenders with the least fees ranged from three to five possible fees. Stafford Railway Building Society (3 fees), HSBC (4 fees) and first direct (5 fees).
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